Today concludes Matt Benjamin’s internship at the Hospitality Center.
A Warm Welcome to Aminah Armstrong, Our New De-escalation Specialist!

Growing to Serve: Norristown Hospitality Center Pursues Vision for Larger Facility
The Norristown Hospitality Center is pursuing a new property to enhance its services for vulnerable residents. This facility will offer more space for guests, improved shower facilities, and an expanded emergency cold-weather shelter.
The Center must navigate the municipal approval process, with a key hearing at the Norristown Zoning Board which occurred on April 22nd. Community members expressed different viewpoints on the zoning variance, but the Center received strong support, particularly from Kenny, a guest who shared how the Center has positively impacted his life. Kenny’s testimony underscored the critical need for the Center’s services and reinforced that the new facility will provide greater support and hope to the community.
Personal Testimony: Kenneth DeSantis
My name is Kenneth DeSantis and I came to rely on the Hospitality Center in November 2023. At that time, I had just been released from jail and was roaming the streets contemplating selling drugs or even robbing people to get enough money for food and water. Not wanting to go back to jail, I continued to wander the streets without a plan.
One day at the Norristown Transportation Center, someone recognized that I was a person in need. The Hospitality Center has kept me away from criminal activity by providing me with food. Now I don’t have to rob and steal to get it. Not to mention the staff here helped me get on food stamps so I can eat something when I’m not close to them. This place is extremely helpful for people in need. I’m homeless and in the summer the center gives me a place to chill inside, away from the hot summer weather. The same for the winter, I get time every weekday to get out the brutal cold. I wouldn’t have a place to charge my phone without it. I need to be able to contact my parole officer and my boss. That is extremely helpful.
I wanted to get my ID so I could hopefully get a job and get off of the streets but I didn’t know how to do it. The staff here were extremely helpful in breaking down the process and helping me act on it. I say that because, after they told me what I needed to do, I wasn’t making the effort. They repeatedly checked in to see if I was doing what I needed to do. They helped me get a copy of my insurance card, gave me a mailing address to help me get my birth certificate, which led to me getting my social security card, and now I have my first state ID!
The staff also pointed me to my current employer and now I have my first official job. The Center showed me that I never have to go to jail again in order to survive. They provide me with clothing, hygiene products, and the facility that I need in order to stay clean and presentable in my current situation. Any unhoused person would be in a bad place without the resources provided at the Norristown Hospitality Center. Please help us continue to operate. Thank you.
If not me, then who?

Hope on Wheels: Mobile Recovery Clinic Brings Healing to Norristown
Pivotal Moment: Relocation, Hospitality Hub, and Partnership Growth
Norristown Hospitality Center Revives Vital ID Replacement Clinics
In a crucial step towards empowering individuals facing barriers to housing and employment, the Norristown Hospitality Center has restarted its vital ID replacement clinics this February. Recognizing that a lack of identification documents can severely hinder access to essential services and opportunities, the center, in partnership with New Life Mennonite Church, is once again providing vital assistance to the community.
The ID replacement clinics, a collaborative effort between dedicated volunteers from both organizations, offer comprehensive support to individuals navigating the often complex process of obtaining replacement birth certificates, Social Security cards, and Pennsylvania State photo IDs. Volunteers guide participants through the necessary paperwork, ensuring accuracy and completeness, and offer essential support for those who may find the process overwhelming.
“Not having a valid form of identification creates a significant barrier to securing housing and employment,” explains Matt Benjamin, Norristown Hospitality Center intern. “By restarting these clinics, we are directly addressing this obstacle and empowering individuals to take the next steps towards a more stable future.”
The impact of these clinics is profound, offering a pathway to self-sufficiency and a renewed sense of hope. The partnership between the Norristown Hospitality Center and New Life Mennonite Church exemplifies the power of community collaboration in addressing critical needs.
The next ID replacement clinic is scheduled for Saturday, April 12th, from 10:00 AM to 12:00 Noon at the Norristown Hospitality Center. Those in need of assistance are encouraged to attend and take advantage of this invaluable resource.
Partners in Resilience: Addressing Funding Cuts and Community Needs
I recently had a thought-provoking conversation with a Foundation President who visited our Center. She inquired about how our community is coping with the looming threat of funding cuts and how private funders should respond during this critical time. She expressed her own dilemma regarding whether to continue supporting current grantees or to explore new funding opportunities. Admittedly, I hadn’t viewed these challenges from the funder’s perspective before, but this discussion broadened my understanding that we are all interconnected and must support one another.
The nonprofit sector is currently navigating a turbulent landscape, largely due to the uncertainty surrounding federal funding crucial for providing essential services. While the full effects of this situation are still unfolding, we face potential cuts that could lead to diminished services, job losses, increased demand for assistance, and significant challenges in sustaining programs. The repercussions of such funding cuts go beyond immediate service reductions; they can jeopardize community health, economic vitality, and social cohesion for years to come.
Despite the daunting challenges ahead, we cannot afford to falter. Our Center serves on average 120 individuals seeking various services each day, and we anticipate a growing need for support while resources dwindle. This situation places immense pressure on our remaining services, making it imperative that we do not reduce our offerings. The livelihoods of our guests depend on immediate access to essential and life-saving assistance. I want to express my heartfelt gratitude for your ongoing support over the years, and I earnestly urge you to reaffirm your commitment as we navigate these uncertain times together.
Sincerely,
Sunanda Charles
Executive Director
January is Round Up At The Register Month at Kimberton Whole Foods in Collegeville




Cornerstone Fellowship Church Provides Festive Lunch at the Center
Wow, what an absolutely AMAZING lunch today at the Norristown Hospitality Center! 🤩 We were completely blown away by the generosity and talent of our friends from Cornerstone Fellowship Church!
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